What happens to calls if the central server goes down?
Nothing. Every call is authorised, rated, routed and carried on the node at the customer's site. The centre being unreachable removes reporting and provisioning, not telephony. This is tested — with the central server stopped, a node completed a real call and later reconciled the charge exactly.
Who is Averix for?
Operators who sell landlines to households — each subscriber is a real telephone number registered to the platform. It is not an office PBX: there are no extensions, ring groups or IVR menus, and no reseller tier.
Which carriers does it work with?
Any SIP carrier, by IP or registration. A carrier that hands over an address block with separate signalling and media addresses is described once, and the node derives its own addresses, routes and firewall rules from it. Per-carrier number rules translate numbers at the carrier's edge.
Does the licence expire?
No. A paid licence is perpetual, for a number of nodes. What is on subscription is support and new releases — a lapsed subscription means no new versions, and never touches a call.
What hardware do I need?
A standard Linux server or virtual machine. A single-site deployment runs central and node on one machine; multi-site puts central on its own machine and a node at each site. We install it for you remotely from our panel.
How do updates work?
Your central checks in with its licence, verifies the signed release against a key built into the software, downloads and verifies the package, and applies it behind a health check that rolls back on any failure. Nodes update from their own central. A revert button takes you back to the previous release in about forty seconds.
Is there a trial?
A fresh install without a licence file runs as a seven-day trial: one node, recording on, administration open — enough to set the whole thing up and make calls with it.
Where are recordings and call records stored?
On your own central server. Recordings are captured on the node, compressed and uploaded to the centre's archive; call records are queued on the node and pushed to the centre's ledger. Nothing leaves your infrastructure.